PERSONAL INFORMATION WE MAY COLLECT
When you visit Wire Expressions online Site(s), information about your device is automatically collected, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site(s), we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site(s), and information about how you interact with the Site(s). We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site(s), and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site(s).
Additionally when you contact Wire Expressions or make a purchase or attempt to make a purchase through a Wire Expressions online Site or when you contact Wire Expressions via the phone, email or in-person, we collect certain information from you, which may include your name, billing address, shipping address, email address, phone number and/or payment information. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfill any orders that we receive. We may use this Order Information to:
Fulfill your order
Communicate with you about your order or request;
Send invoices & receipts;
Arrange for shipping, pick-up or delivery;
Screen our orders for potential risk or fraud;
Comply with legal and/or tax obligations;
Publish review information (when provided by you);
Provide you with email newsletters when in line with your preferences; and
To maximize our audience for any ad campaigns we may run.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site(s) (for example, by generating analytics about how our customers browse and interact with our Site(s), and to assess the success of our marketing and advertising campaigns).
USING YOUR PERSONAL INFORMATION
We may need to share your Personal Information with third parties when we use your Personal Information as described above. For example, to power our online store we use third party service providers.
Examples of how we may share your Personal Information with third parties are:
In order to power our online stores we use third party providers. Wire Expressions uses the services of Square, Etsy and The Virtual Market to sell our goods from. These service providers collect Order Information and Payment Information on our behalf
you can read more about how these service providers use your Personal Information here: https://squareup.com/ca/en/legal/general/privacy, https://www.etsy.com/ca/legal/privacy, https://thevirtualmarket.ca/legal/Privacy_Policy.pdf
In order to ship your order, your Personal Information may be shared with the shipping company to fulfill shipping obligations and international customs requirements.
We also use Google Analytics and Statcounter to collect website user data. This data is used to help us understand how our visitors interact with our Site(s) so that we can improve design and functionality; for example, how visitors find our website, how long they spend on our site, which web pages they are most interested in etc.. We may also use this data to get the most out of any marketing campaigns we run.
Examples of website user data:
* Time and date of visit
* IP address (a numerical identifier assigned to a device by an Internet Service Provider which enables the device to access the internet)
* Browser and Operating System
* Device Information e.g. device type
* Referring Data e.g. a search engine link and search terms or referring site link (such as Faceboo
You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
You can read more about how Statcounter uses your Personal Information here: https://statcounter.com/about/legal/#privacy
You can learn more about cookies from Statcounter and set your browser to refuse same here: http://statcounter.com/about/set-refusal-cookie
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
All credit card transactions go through trusted third party payment processors utilizing end to end data-encryption. The only credit card information that Wire Expressions may have access to through these service providers include your name, type of card used, and occasionally the last 4-digits of your card number (depending on the service provider). If you send us an Interac E-Transfer, we only receive the information from your bank that is necessary to deposit the E-transfer.
You can view the privacy policies for the payment providers that Wire Expressions may use here:
As described above, we MAY use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
COMMON LINKS INCLUDE (But are not limited to):
FACEBOOK - https://www.facebook.com/settings/?tab=ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK - Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS - If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION - When you place an order through a Wire Expressions through an online Site, via the phone, email or in-person, we will maintain some of your Order Information for our records unless and until you ask us to delete this information. This information could include your name, address, phone number, email and specifics about what you ordered and the method of payment you used. Payment information (such as credit card numbers) is never stored.
MINORS - Wire Expressions online Site(s) are not intended for individuals under the age of 18, unless supervised by a parent or guardian.
CONTACT US - For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at wireexpressions (at) shaw (dot) ca
Express Consent & E-News
Wire Expressions will only send up to 6 emails per year to customers or individuals who have provided provided express consent to receive E-News or to customers who have made a purchase through our Square Online store. At any time please send an email or reply to Wire Expressions requesting to be removed from the Email News list.
Existing Wire Expressions subscribers prior to July 1, 2014 who did not provide their express consent prior to July 1, 2017 have been removed from the Email newsletter distribution list.
**IMPORTANT! In order to ensure quick removal, please either reply to an email using the email address the newsletter was sent to, or provide your name and email address that you receive the emails at. A one time confirmation of removal will be sent. If you do not receive this confirmation, your request may have been lost in cyber space...please bug us again to remove you!
**A note about posted contact information for Wire Expressions - The Canadian Anti-Spam Law states that the mailing address of the sender be on all email advertising communication. Wire Expressions is a small home business for the security of the artisan's family, this is information that will be provided on a need to know basis only. If you require this information, please feel free to contact Kristi at wireexpressions (at) shaw (dot) ca or 403-247-9397.
HEY! If you are reading this part - You are awesome! This probably means you read all the mumbo jumbo. Let me thank you by providing you with 5% off any order in the Wire Expressions Online Shop! Enter code: POLICY5 when you check out!
© All content in my shop including designs, photos and descriptions are copyright Wire Expressions™. Please Do Not Copy designs, use photo's or product descriptions without express written consent of the Designer & Owner. ALL RIGHTS RESERVED. Thank you for honoring the work I put into making a unique product.
Policies may be updated at anytime, without notice. These policies were last updated: June 15. 2023
If you have any questions about our privacy, please contact Kristi through wireexpressions (at) shaw (dot) ca or 403-247-9397.